FAQ

TRANSPORT

Where do you ship?

We ship to Estonia, Finland, Latvia, Lithuania, and all other European countries. We also ship to Australia.

How long does shipping take?

Orders to Estonia, Finland, and the Baltic countries usually arrive within 1–4 business days. International orders may take 7–21 business days, depending on the local delivery service.

How much does shipping cost?

Shipping costs depend on your location and order size. Delivery costs are calculated at checkout.
ESTONIA €2.50
FINLAND €11.99
BALTIC STATES €8.99
EUROPE €12.99
AUSTRALIA €12.99

Do you provide a tracking number?

Yes. Once your order has been shipped, you will receive a tracking number that you can use to track your package.

What if my package is lost or delayed?

Please contact us immediately. We will work with the shipping provider to resolve the issue and ensure that your MINNI order reaches you safely.

SHOPPING

How can I place an order?

Simply browse our MINNI collection, choose the jewelry you love, and click “Add to cart.” When you’re ready, proceed to checkout to complete your order.

Can I order custom jewelry according to my preferences?

Yes! Please contact us by email or through our contact form to discuss your unique design request.

Are the jewelry pieces unique?

Absolutely. Every MINNI piece is handcrafted and unique. No two pieces are exactly alike.

Do you offer gift wrapping?

Yes, every purchase comes with a white gift box featuring our logo in gold lettering. The box is included with every order, so there are no additional charges.

Can I adjust the bracelet size myself?

Our bracelets are made from elastic materials that stretch to fit comfortably around your wrist. They cannot be manually adjusted to make them larger, but they are designed to fit according to the size specified in the product description. The average wrist size is 14–15 cm, but we can also make smaller or larger sizes. For a custom size, please contact us.

What materials are used?

MINNI jewelry is made from a variety of high-quality materials. Larger crystals and stones are listed in each product description, while smaller details may vary. Each piece features its own unique combination of materials, adding to its charm and individuality.

PAYMENT

What payment methods do you accept?

We accept major credit and debit cards (Visa, MasterCard), Apple Pay, Google Pay, and for customers in Estonia, we also offer Maksekeskus bank link payments.

Is online payment secure?

Yes. All transactions are encrypted and processed securely. Your payment information is never stored on our servers.

Can I pay in installments?

We currently do not offer installment payments. Payment must be completed at checkout.

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