Our return period lasts 14 days. If 14 days have passed since your purchase, we are unable to offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition in which you received it. It must also be in its original packaging.

To complete your return, we require a receipt or proof of purchase.

To request a refund, please send us an email. ([info@minnijewels.com](mailto:info@minnijewels.com)) with your order number and a brief explanation of why you would like to return or exchange the item.

REFUNDS

Once your returned item has been received and inspected, we will send you an email to confirm that we have received your returned item. We will also notify you whether your refund has been approved or rejected.

If your return is approved, we will process your refund, and the funds will be automatically credited to your credit card or original payment method. within 14 days of returning your order.

Delayed Payments

If you have not yet received your refund, please check your bank account again first.

Then please contact your bank. Depending on the payment method you used, it may take some time for the refund to appear in your account.

If you paid with Apple Pay, Google Wallet, or a credit card, it may take 2–3 business days for the refund to appear in your account.

If you have completed all of these steps and still have not received your refund, please contact us at [info@minnijewels.com](mailto:info@minnijewels.com).

EXCHANGES

We will replace jewelry if it is defective or damaged. If you would like to exchange an item for a different one, please email us at [info@minnijewels.com](mailto:info@minnijewels.com).

RETURN SHIPPING COSTS

To return an item, you must send it by post to the return address provided to you by email.

You are responsible for covering the shipping costs associated with returning your item. Shipping costs are non-refundable..

Depending on your location, the time it takes for your exchanged item to arrive may vary.

Need more help?

Please contact us at [info@minnijewels.com](mailto:info@minnijewels.com) if you have any questions regarding refunds or returns.